Our policies

Walk in any time we are open, or book a time online. Booked clients keep their time: your technician starts when you arrive, ahead of walk-ins. A new set booked ahead may ask for a deposit to hold the time; walk-ins and ordinary services do not.

Tell us a few hours before your time if you cannot make it. A few minutes late is fine; after that we may shorten your service or move you to the next opening.

A missed time is time another client could have used. After a missed appointment we ask that your next visit be a walk-in, and a call or text puts you back on the book.

Children are welcome with an adult beside them, and we are glad to do a kids' manicure. Please ask when you call about the youngest ones, and we ask that other young children stay seated at the table or in the waiting area.

Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands or feet. We may ask you to see your doctor first and will gladly rebook you. If you have diabetes or a wound on your foot, check with your doctor before a pedicure.

Tell us within a few days and we will look at it with you. If your nails were done elsewhere, book removal first, and please do not pull off gel or acrylic yourself.

Tips are welcome and never expected. You can leave one for your technician at the counter, in cash or on the card machine, or when you book.